Privacy Policy

Name, email address, delivery address and postcode, and information on how you use our website.

To process and fulfil orders, arrange shipping, send order confirmations, communicate with you, screen for fraud, and — with your consent — send marketing communications about AIYM products and offers.

We do not sell your personal data to any third party. We share data only with: payment service providers, delivery companies (Royal Mail), and legal or financial advisers when required by law.

You have the right to: withdraw marketing consent at any time, request access to your personal data, request deletion of your data, object to processing, and request data portability. Contact us at support@maisonaiym.com to exercise any of these rights.

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, after which it will be permanently erased.

We use traffic log cookies to identify which pages are being used and to improve our website. You may decline cookies via your browser settings, though this may limit site functionality.

If you feel we have not handled your data correctly, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk. Please contact us first at support@maisonaiym.com.